Questions about Massage?
We have done our best to answer some of your most commonly asked questions about massage therapy here, but let us know if we missed anything!
Scheduling, Payments, & Policies
How can I schedule an appointment?
**A credit or debit card is required to reserve an appointment, however you are not charged for anything until after the appointment is completed. After your appointment, you can choose another form of payment.
You can also stop by our front desk to pay a 50% cash deposit if you would like to reserve an appointment without a credit/debit card.
Are walk-ins and same day appointments available?
Same day appointments are sometimes available, and we can also put you on our waitlist. However, our massage therapists tend to be fully booked so we recommend booking in advance.
What should I do if I need to cancel my appointment?
If you need to reschedule your appointment, you can log into your account and make changes anytime. For late notice cancellations, please call us directly at (920) 385-0054 as soon as possible.
Cancellations without 24 hour notice may result in a charge for your session, as that time has been set aside specifically for you.
Do you take insurance? What if I have a flexible spending account (FSA)?
We do not accept insurance, but we do accept HSA and FSA for payments.
About Us
Are your massage therapists licensed and certified?
To be eligible to receive a license for Massage Therapy in the State of Wisconsin, massage therapists must complete a minimum of 600 hours (most schools exceed this minimum) in an approved Massage school, pass an NCBTMB standardized exam, and the state online Statutes and Rules Examination. Massage therapists must complete 24 hours of continuing education to renew their Wisconsin license every two years.
To become nationally certified, a practitioner must demonstrate mastery of core skills and knowledge, pass the MBLEx, uphold the organization’s Standards of Practice and Code of Ethics, and take part in continued education.